Our people: Jason Yang
As a Manager in Deloitte’s Tax & Private practice, Jason Yang works with lots of exciting young businesses in New Zealand. He’s also particularly passionate about the opportunities that new technology can offer. As part of our technology spotlight, we caught up with Jason to find out more about his work and his predictions for the digital future.
How long have you been at Deloitte and what is your role?
I've been at Deloitte for just over five years and work as a Manager in the Tax & Private team.
What does your work involve?
My focus is primarily in Private, where I work with technology companies and high-growth start-ups. From working with these innovative companies, I’ve been able to pick up some technology trends, as they go from very early stage, and grow to become a corporate client. Once they have gone through that growth phase, I reset and start again with the next clients. That means that a lot of my work has involved experiential learning, and being able to apply and share the learnings from prior success and failures to the next batch of high-growth companies.
Why do you like working in the Deloitte Private space?
I love working with founders – their businesses are their passion and they've put their blood, sweat and tears into them. It can mean that they have real challenges when things aren’t going so well, but their success can also mean so much more. The risk and reward is what keeps the job exciting.
You introduced the Tech Trends at this year’s Tech 500 celebration – what new technology developments are you most excited for?
I think I’m most excited for the development of Artificial Intelligence and Blockchain Technology. From my perspective, there’s a lot of small companies doing really cool things with those technologies, and disrupting traditional practises which will have a ripple effect on larger organisations. Taking it a step further, there is an opportunity for corporates to work with and alongside these companies, rather than see them as “disruptors” of their business. With Deloitte’s wide portfolio of clients, it’s interesting to see how we can highlight the benefits of the technology to them to become a connector for technology and enterprise.
What one do you think will be most widely adopted by private businesses here in New Zealand?
As mentioned in the Tech 500 talk, cloud and analytics have been and will continue to be significant areas of technology. However looking forward, AI is definitely going to have a big impact.
Automation and robotic processing will prompt a lot of companies to think about how they deploy their people because, all of a sudden, there will be a lot of things that can be done by machine.
One example could be in the customer service industry, where companies might be able to use computers that connect to large data repositories that are far more extensive than a human person with a finite memory. Computers are also developing really quickly and as machine learning and natural language processing technology develops, automated responses can now be fast and accurate.
What is your favourite piece of advice for clients?
My favourite advice is to plan early by learning from other people’s challenges so you don't make the same mistake. Similarly, when another business has done something really well, pay attention and learn from it.
Planning ahead is also crucial so that you’re not leaving any issues until the last minute. In private businesses, there’s always a risk of the unexpected, and being ready for the months and years ahead can really make a difference.
Who is your business inspiration?
I find a lot of the founders that I work with inspirational, as cliché as that is. There are quite a few that have gone through significant struggles to create something that flies under the radar, but then all of a sudden, that product becomes the next big thing.
Start-ups are not easy and some still refer to the idea of an overnight success, which it really is not. To be a part of each of these journeys and to get to know the founders as more than just a client, you see where they have come from and the tenacity that they have when things get tough and yet they still battle through – that is special.
What is your favourite way to spend the weekend?
Mainly spending time with family and friends. I’ve also started running, which I used to hate, but now find it as a good chance to balance the busy hours during the week with some time for my mind to switch off. Now a good 10km run seems fun - something I would not have said a year ago!
Jen Scouler works in the Deloitte clients & marketing team across digital content and social media. She also works closely with Deloitte Private.