In retail, it's important to get it right from day one. While a combination of factors count, the staff you employ are the key to your success. Our experience has taught us the right questions to ask.
"Location is critical in the retail business," says Mike Curtis, "and a product range that people want to buy. It sounds obvious, but I've seen so many owners select stock that they personally like rather than what their customers actually want. Stock control is also very important – ordering in advance so you can deliver to your customers.”
Stephen Florentine agrees. "A smile makes a big difference. If you employ staff with the right attitude, who enjoy engaging with customers and are well-trained, then other things will fall into place. By systemising 90 percent of the business, then all they need to do is follow simple procedures.”
Use Shopify to create your online store. Everything you need to start selling online – today.
E-commerce and inventory management integrated with Trade Me and Shopify.
Vend is point-of-sale, inventory and customer software retailers love to use.
You don't need to have any technical or design experience to easily create a beautiful online store. Simply choose a stylish ecommerce website design, easily customize your online store, add products, and you're pretty much ready to accept payments.
Vend is point-of-sale, inventory and customer software retailers love to use
A modern, easy-to-use interface, built on the latest technology. Vend is fast, responsive, and easily customized. Works on iPad, Mac & PC and a range of industry standard POS hardware, including gear you may already own. All you need is a browser.
Ross Milne (09 303 0950)
Andrew Babbage (04 470 3576)
Steven Brokenshire (04 495 3903)
Mike Curtis (04 495 3904)
Stuart Darvill (04 470 3752)
Kirstin Elder (04 470 3753)
Aaron Hegan (04 470 3754)
Paul Pettit (04 495 3905)
Daniel Hellyer (03 474 8643)
Find out more